Helpline

Worried about flooding? Call us: 01299 403 055

Helpline: 01299 403 055

The National Flood Forum Helpline is available Monday to Friday (excluding bank holidays), 9am–5pm (Hours may change during large flood events please check website and social media for further information)

Our helpline email: helpline@floodforum.org.uk

If you are affected by flooding or worried about what might happen, you don’t have to face it alone. Our friendly, experienced team is here to listen, answer your questions, and provide practical advice to help you prepare for flooding and recover afterwards.

We can talk through your situation, help you understand your options, and guide you towards organisations and services that may be able to offer further support.

Please note: the National Flood Forum does not provide sandbags or physical assistance during flood events. We do not give financial advice and we recommend speaking to a registered professional for financial or insurance advice. We aim to provide information on their options to help people make informed decisions on issues linked to flooding. If you or someone else is in immediate danger call 999.